Frequently Asked Questions

General Questions

Are your swim coaches certified?

Yes. All our swim coaches are NROC, STA, SSI and AUSTSWIM Certified. We are also certified to teach babies and toddlers. 



What happens to my swim lesson on a rainy day?
What language are your classes conducted in?

All will be conducted in English. If you wish to learn in another language, please make a special request with us so we can see if any of our instructors will be able to accommodate you. 

Can I request for a female instructor?

Yes you can! We aim to create the most comfortable learning environment for all our students. 

How long does it take to learn how to swim?

As every learner has different abilities, fears and apprehensions, there isn't a fixed answer to this question. We would advise a deeper conversation with your swim coach to get an accurate time frame. 

Are lessons conducted on public holidays?

No lessons are conducted on public holidays.

How big are your group classes?

The group size depends on the location. If you are learning at a public swimming pool, group size is 5 - 10. However, if you learn in a residential pool, the group size is 4 - 8.

Can I have private swim lessons at my condomenium?

Yes you can! We try our best to make swim lessons as accessible as possible 

How much do your lessons cost?

Our swim lessons prices differ with venue, group size and level. To get a better understanding of our prices, go here:

Baby, Toddler and Kids Class Questions

How young can my child be to learn to swim?

Here are the age range for our swim classes:

Infant: 6 - 36 months

Toddlers: 3 - 5 years old

Learn to Swim: 5 - 16 years old

Adult: 16 years old and above

Commpetition: 7 years old and above


Do the classes involve a parent?

We encourage a parent to be involved in the baby and toddler classes as it can be an incredibly bonding experience. However, for the kids class, parents are encouraged to leave the swimmer under the care of our coaches. 

How long is the class?

Baby classes last for 30 mins while toddler and kids classes are 45 mins.

How long before my child is water-safe?

Because every child is different and they come with different strengths learning abilities and apprehensions, a deeper conversation with their coach would be necessary to answer this question as we cater every lesson to the individual's needs.

What should I bring for swim class?

You will need to bring your baby's swim wear, swim diapers and if they have a favourite toy, bring that too!

If its a kids class, they will only need their own swim gear, goggles and kick board if they own one. 

Are your instructors certified to teach babies and toddlers?

Yes! All our instructors are qualified to teach babies and toddlers. 

How will I know if my child is ready for the next level?

Our swim coaches take your child's progression very seriously. We conduct constant evaluations to ensure your child is in the right class at the right time. It is also important to note that rushing though our program might do more harm than good.

Parents have to bear in mind that a child who is rushed through our program, will never be as efficient a swimmer as compared to a child that takes the time to master the different skill sets offered in our program.

Is there a different rate for kids with special needs?

As there is a wide range of special need kids we handle this on a case by case basis. If the condition is mild, we will advise them to join the normal swim lessons. Please give us more details and we will get back to you as soon as we can.

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